Art of Computing Limited

Break-fix has a certain logic to it. You pay when something goes wrong, and nothing when it doesn't. For a long time that felt like the sensible, frugal option, especially for a small business watching every pound. But the arrangement was built for a world where IT was a support function that occasionally needed attention, not the thing every part of the business now runs on. Th...

Nobody talks about their IT at a dinner party, and that is exactly how it should be. The businesses with the best-run technology are the ones you never hear about, because nothing ever happens worth mentioning. If your IT generates stories, near misses, dramatic saves, weekly crises averted at the last minute, that is not a sign of a capable team working hard. It is a sign that ...