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Automation initiatives in the healthcare industry can be difficult, and many hit the same wall. There are many tasks in the healthcare industry that, if automated, can have a very positive impact on healthcare businesses. These tasks include patient access, supply chain, credentialing, claims, scheduling, and clinical documentation. The problem is tha...
The difference between stalled automation and compounding productivity has nothing to do with the software.
As a healthcare leader, you have likely sat through automation pitches. The promise is that claims adjudication, prior authorization review, eligibility checks, and member correspondence will lighten your team’s workload. The questions ar...
If your underwriting model hallucinated a risk factor today, would anyone catch it before the policy was bound?
AI hallucinations have become the go-to boogeyman in insurance risk conversations, and for good reason. When a model fabricates information, the consequences can ripple through claims, underwriting, and compliance in ways that are har...
How do you verify that a person is really who they claim to be without adding another password or creating friction? Modern enterprise organizations face a compounding identity crisis. Legacy authentication relies on passwords that users forget and bad actors steal, manual identity checks that stall onboarding, and escalating fraud tactics like synthe...
Most AI agents make decisions and produce outputs by burning through tokens and making a multitude of tiny decisions. They can answer questions like: Should this email go to billing or support, or is this request safe to run? However, digging deeper into the infrastructure of these AI agents reveals that their decision-making process is inefficient and...