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American Association of Dental Office Management: AADOM - American Association of Dental Office Management
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Every dental office has a rhythm. Patients check in, coverage questions get answered, claims are submitted, schedules shift and providers stay focused on care. On a good day, those steps happen without much disruption. On a harder day, even one delay can ripple across the entire practice.
For office managers, administrative friction often begins in the...
Modern dentistry is more than just coming in for your cleaning or filling. Clinical excellence remains the foundation of quality care.
Today’s patients also crave comfort, personalization, and a sense of being genuinely cared for. We have learned that sometimes borrowing inspiration from luxury hotels and changing our approach to deliver
As a dental office manager, one of the most challenging yet rewarding parts of my role has been guiding our team through change, especially when implementing new technology. Change in any dental practice can feel daunting. It disrupts routines, requires training, and can stir up resistance among team members who are comfortable with the “way we have always do...
In dentistry, hiring decisions can feel like a game of chance.
You meet a candidate with years of experience, an impressive résumé, and the perfect interview answers—only to find they lack consistency once the real work begins. Meanwhile, another applicant might have a limited dental background but shows up eager, coachable, and determined to get it right. Ov...
If you have managed a dental office long enough, you know the cast of characters: the rock stars who keep things humming—and then the pot stirrers. Gossip, negativity, resistance to change, it all shows up eventually. Left unchecked, drama spreads faster than a rumor about free lunch. And let’s be honest, it does not just drain the team; it drains you. It eat...