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American Association of Dental Office Management: AADOM - American Association of Dental Office Management
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Have you ever wondered why your insurance claims aren’t being paid in a timely manner?
As a Dental Practice Manager for the past seven years, I’ve learned that timely reimbursement isn’t just about submitting claims—it’s about building consistent systems that support accuracy, efficiency, and accountability. The good news is that with a few key process...
Have you ever wondered why patients hesitate to accept treatment—or why your team struggles to work cohesively? In my experience as a dental office manager, the answer often comes down to one thing: culture.
A strong, intentional culture is the foundation of a healthy dental practice. That kind of success doesn’t happen by accident—it’s built through t...
As artificial intelligence becomes more widely used, it is impacting the daily operations of dental offices everywhere. We now see AI being used to read X-rays, create marketing campaigns, and even write clinical notes...
The telephone is often the first point of contact for a prospective patient when looking for a new dental home. Often, I have found through training in multiple offices, the newest and least trained employee is the one answering the phone initially for a practice.
Certainly, this is not always the case, but more seasoned employees are generally focusin...
Amber Hoertz, Practice Manager at BayRidge Dental Care in Webster, New York!
🎧 Prefer to listen? Tune into Maureen’s story HERE.