Addo Aesthetics

You keep telling yourself that once you get through this next stretch, things will settle down. Once you find a front desk person. Once your new provider is fully booked. Once you finish paying off the device. And you believe it every time, because you are not a lazy person, you are someone who follows through, and you have done hard things bef...

You have been measuring the wrong thing. Not because you don’t care about the numbers, but because the number everyone talks about, revenue, is the one that tells you the least about the health of your business. A spa doing $600,000 a year with $590,000 in expenses is not a thriving business. It is an expensive hobby. Profit is what pays you, w...

You’ve handed it off. You’ve explained it. You’ve even created a checklist. And two weeks later, it’s back on your desk. If this pattern is playing on repeat inside your spa, the instinct is to blame execution. The real problem is almost always upstream from that — either the handoff was unclear, or the system wasn’t maintained after the handof...

Please note: Addo Aesthetics is not a law firm and nothing in this post or episode constitutes legal advice. This is a starting framework, not a legal opinion. For guidance specific to your practice and your state, please consult a qualified healthcare attorney.

Last month I sat down for a routine annual physical and my doctor pau...