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Getting to Know Monica Williams of ACSI New York Proposes BNPL Rule Judge Denies MTD in FDCPA Class Action Over Wrong Bank in Chain of Title Fourth Time Not the Charm: Judge Dismisses FCRA Case With Prejudice Senate Bill Would Rewrite Bankruptcy Rules for Medical Debtors, Keep Filings Off Credit Reports More Consumers Falling Behind […]

In a recent webinar sponsored by Abstrakt, industry leaders discussed what separates effective collection leaders from the rest. The panel emphasized that strong leadership is not about luck but about deliberate choices in people, technology, and culture. Key themes included: 🧠 Key Takeaways: This session reinforced that leadership in collections is about intentional cul...

The New York State Department of Financial Services yesterday formally proposed regulations that would require buy now, pay later lenders to obtain a license, cap most penalty fees, and impose new restrictions on how delinquent BNPL accounts can be reported and collected. The proposal, which implements the Buy-Now-Pay-Later Act passed as part of the state’s […]

A growing share of working-age Americans are taking on debt just to put food on the table, and more of them are falling behind on those obligations, according to new research from the Urban Institute that offers a window into the financial pressures facing consumers in collections today. More than one in four adults ages […]

Sen. Sheldon Whitehouse [D-R.I.] and Rep. Steve Cohen [D-Tenn.] have introduced the Medical Bankruptcy Fairness Act of 2026, a bill that would carve out a new class of “medically distressed debtors” in the Bankruptcy Code and hand them a set of protections with significant implications for creditors, debt buyers, and collection operations. Why it matters: […]