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Daily Digest – March 13. Collector Facing Class Action Over Alleged 7-in-7 Violation; Employees Don’t Quit Jobs, The...
Collector Facing Class Action Over Alleged 7-in-7 Violation Employees Don’t Quit Jobs, They Quit Managers: Lessons in Leadership Judge Grants MTD in FDCPA Suit Challenging State Court Default Judgment Judge Rejects FCRA Claim Over Alleged Missing Data New Truecaller Feature Lets Family Members Intervene in Suspected Scam Calls WORTH NOTING: Just how much in home equity […]

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New Truecaller Feature Lets Family Members Intervene in Suspected Scam Calls
A widely used caller identity platform has introduced a new feature that could further change how consumers interact with incoming phone calls, according to a published report. Truecaller recently announced a new “family group” capability that allows one person to act as an administrator for a small group of users and monitor alerts about potential […]

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Judge Rejects FCRA Claim Over Alleged Missing Data
In a case involving a plaintiff whose name is familiar to many in the industry, a District Court judge in Oklahoma has granted a defendant’s motion to dismiss a Fair Credit Reporting Act case alleging a credit reporting agency did not include complete and accurate information related to the plaintiff’s credit report. The background: The […]

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Judge Grants MTD in FDCPA Suit Challenging State Court Default Judgment
A District Court judge in New Hampshire has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act lawsuit over issues surrounding a default judgment in an underlying collection lawsuit. The background: The dispute traces back to a 2023 collection lawsuit filed in New Hampshire Circuit Court seeking to recover $19,989.19 on a […]

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Employees Don’t Quit Jobs, They Quit Managers: Lessons in Leadership
When companies in the credit and collection industry talk about turnover, the conversation often starts with compensation, workload, or hiring challenges. But during a recent webinar sponsored by Peak Revenue Learning, panelists made the case that retention often rises or falls on something more immediate and more personal: the quality of front-line leadership. The session, [...

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