AAOA

Maintenance teams are often focused on one thing: fixing the problem in front of them. A leaking faucet needs repair. An HVAC call needs prioritizing. A resident needs access to a unit. A work order needs to be closed out.

But in property management, maintenance is rarely just about the repair itself. The way requests are prioritized, the way staff communicates with re...

Ari Apartment Management’s use of AI to scrutinize residents’ ability to pay has helped it close months with delinquency of about 0.5%, an early indication of where apartment operators see practical value in the technology. For multifamily investors, the immediate opportunity is not simply lower staffing costs, but stronger collections, faster financial reporting and more t...

October 1, 2026 marked a major change in how D.C. rental housing providers can charge for and regulate pets. Pet Deposits are capped, Pet Rent is limited, and breed, size, and weight-based restrictions are barred for covered leases.

While the rules look straightforward on their face, squaring them with D.C.’s existing laws on rent control, utility fees, and security de...

Luxury is being judged before your leasing professional ever gets the chance to explain it.

A prospect pulls into your property.

She is not carrying a clipboard.

She is not consciously assigning points for signage, lighting, cleanliness, parking, scent or wayfinding.

But she is evaluating all of it.

Within seconds, she i...

For the second year in a row, McKinney, TX, holds the top spot in RentCafe.com’s ranking of the best cities for renters. This year, Southern cities account for 37 of the top 50, reinforcing the region’s reputation for affordability and economic opportunity.

When you’re searching for the right city to call home, a few factors matter most. Namely, how far your budget str...