1st Step Movers

The first estate my crew ever cleared felt like stepping into someone’s entire life at once. There were attic boxes that had not been opened since the Carter administration. A kitchen packed with mismatched china. A garage that made all of us go quiet for a moment. We learned a lot that weekend, and most of it the hard way. Years later, those lessons still shape how we gu...

A few summers back, one of our crews wrapped up a third-floor walkup in Lawrenceville on a ninety-degree afternoon. The customer met them at the door with cold Gatorade, a small stack of cash, and a handwritten note. Our guys still bring up that move. I mention it because the question I hear more than almost any other is short and a little awkward: am I supposed to tip th...

Yes. You can, and plenty of our customers do exactly that. A few summers back, a guy named Dave called us on a Friday night, half panicked. He had a 16-foot U-Haul reserved, a third-floor walk-up, and a bad back his doctor had been nagging him about for years. He wanted to drive his own truck to save money, but h...

Clearing out a garage, basement, or storage unit feels great until you realize half the pile can’t actually be hauled away. I’ve watched plenty of folks load up a truck only to hear the crew politely point at three items and say, “Sorry, those have to stay.” It’s frustrating. But there are real reasons behind it, and knowing the rules ahead of time saves everyone a headac...