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Q1: One of my customers recently complained that the comforters she dried in my dryers came out with rust stains or burn marks. What can I do? First of all, you have to distinguish between a burn mark, a rust stain and something completely unrelated. Typically, if the comforter stains are spotty, they’re either from […]
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Laundry Owners Warehouse has made a charitable donation to the American Red Cross to support disaster relief efforts in Jamaica following the devastation caused by Hurricane Melissa. The company is making this contribution on behalf of Tony Gordon, one of Laundry Owners Warehouse’s original, day-one employees who has played a major role in the company’s […]
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By Matt DeWolf In today’s laundromat industry, one truth holds across every market, model and mission: success requires more than just machines. Today’s operators must choose business models strategically, execute consistently, and lead with intention. Some lean into simple, scalable self-service. Others build around service offerings like wash-dry-fold, pickup and delivery, ...
In Episode 61 of the PlanetLaundry Podcast, host Matt DeWolf and Cents CEO Alex Jekowsky dove into the role AI is playing in today’s vended laundry industry. Subscribe in your podcast platform of choice today to never miss an episode. Have a story that needs told or a perspective to share? Contact Matt DeWolf at […]
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On a busy Sunday afternoon, laundromat owner Paul Pettefer found himself facing a problem all too familiar to operators: a leak behind the washers. In a rush to shut off the water, he attempted to leap onto the machines to get over the traditional bulkhead and reach the plumbing. The result was a dislocated kneecap […]
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