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If your organisation is closing, leaving the NDIS market, or stopping a specific service, your responsibilities don’t end right away. You must still follow the NDIS Practice Standards, Code of Conduct, and all notification requirements until your services officially finish. Good planning and clear communication help participants move smoothly to new supports and keep your organi...
When a NDIS participant’s plan doesn’t meet their needs, it can cause frustration and confusion. Sometimes, this might lead to an appeal. While appeals are an important part of the NDIS process, they can also be stressful and take time for both participants and providers. As a provider, you play an important role in helping participants avoid the need for an appeal. Here are so...
In October, the NDIA released a new Operational Guideline (OG) for Therapy Supports and announced updates to the Pricing Arrangements and Price Limits (PAPL), which have taken effect from 24 November 2025. These updates outline how therapy supports should be delivered, billed, and reviewed under the NDIS. For therapy providers, understanding these changes is key to staying comp...
When your NDIS plan doesn’t turn out the way you expected, it can feel frustrating and confusing. Maybe the funding isn’t enough for the supports you need, or a request for review didn’t go as planned. In some cases, people decide to lodge an appeal, which is your right as an NDIS participant. But appeals can take time and energy. The good news is that with clear planning and t...
Accessing the right supports can be difficult if you live in a regional or remote area, or if there just aren’t enough local providers offering the services you need. The good news is that you don’t have to miss out on therapy, plan management, or capacity building supports just because they are not nearby. Telehealth can help fill that gap. Here’s how you can find and make the...
